NFON AG fortalece a sua presença devido à evolução do mercado no primeiro semestre de 2022 com foco na comunicação empresarial integrada e na rentabilidade

NFON AG fortalece a sua presença devido à evolução do mercado no primeiro semestre de 2022 com foco na comunicação empresarial integrada e na rentabilidade

•  Reposicionamento estratégico como fornecedora de comunicação empresarial integrada aborda as mudanças do mercado no momento certo

• Limite de 600.000 lugares superado com crescimento de 9,4%

• Receitas recorrentes aumentam 8,6% para 36,5 milhões de euros

• As receitas recorrentes continuam a representar uma parcela muito elevada de mais de 90% da receita total
• A rentabilidade ganha prioridade: foco na monetização lucrativa dos investimentos em crescimento

 NFON, a European provider of integrated business communications from the cloud, has gotten off to a good start in 2022 and reached important milestones in its focus on the area of Unified Communications and Contact Center solutions. With the launch of Cloudya Meet & Share, the NFON platform offers a full UC suite alongside cloud telephony. In addition, NFON has an attractive offering for the high-growth CCaaS market in its portfolio with the omnichannel product Contact Center Hub, which is available throughout Europe. The implementation of the partner programme NGAGE has also yielded initial important results. The total number of partners across Europe was increased to nearly 3,500. With 1&1 Versatel as a new NFON partner, three of the four major providers in Germany are now part of NFON’s wholesale network.

This operationally positive development is partially offset by the global economic situation, which has been hampered by the consequences of the war in Ukraine and the interest rate turnaround. As a result, investment decisions and expansion plans on the part of companies continue to be delayed. NFON nevertheless continued its growth course in the first half of 2022. The company now has around 55,000 corporate customers or 609,640 installed seats as the basis for sustainable, recurring revenues. Compared to the same period of last year, seat growth of 9.4% was achieved. Recurring revenues increased by 8.6% year-on-year to EUR 36.5 million in the first half of 2021 (H1 2021: EUR 33.7 million). With total revenue of EUR 40.1 million (previous year: EUR 37.9 million), this corresponds to a very high share of 91.1%. Average revenue per user (blended ARPU) was EUR 9.82 in the first half of 2022, compared to a very positive blended ARPU of EUR 10.03 in the first half of 2021 due to increased working from home. In the context of the growth investments made in personnel, product development and rebranding in the past two quarters, adjusted earnings before interest, taxes, depreciation and amortisation (EBITDA) amounted to EUR -1.5 million in the first half of 2022, compared to EUR 2.3 million in the previous year. The investments of the past months were aimed at successfully positioning NFON as a European provider of integrated business communication. These investments are now to be monetised profitably and growth investments in marketing and personnel are not to be increased any further.

“In the past quarter, we have driven our repositioning and further development forward by focussing on integrated business communication. The first half of 2022 has shown us that we are absolutely on the right track with this. Companies are increasingly planning holistically in terms of integrated business communication. Corporate decision makers increasingly see the need to move from individual cloud investments to company-wide cloud strategies. This gives digitalisation projects a new strategic direction. This in turn opens up a new market for us and offers attractive growth opportunities for the future,” explained Dr. Klaus von Rottkay, CEO of NFON.

For the full year 2022, the Management Board continues to expect the forecast to be achieved and anticipates a growth rate in seats at the lower end of the projected range of 10% to 12% and an increase in recurring revenues also at the lower end of the forecast range of 10% and 12%. At the same time, NFON confirms that recurring revenues will account for at least 88% of total revenue.

The full half-year report 2022 is available for download starting today on the website of NFON AG in the Investor Relations section.

Results for the first half of 2022 at a glance:

EUR million	H1 2022	H1 2021	Change
Total revenue	40.1	37.9	5.8%
Recurring revenues	36.5	33.7	8.6%
Share of recurring revenues in total revenue	91.1%	88.9%	n/a
Non-recurring revenues	3.6	4.2	-15.9%
Share of non-recurring revenues in total revenue	8.9%	11.1%	n/a
ARPU blended1	EUR 9.82	EUR 10.03	-2.1%
Seat growth (30 June)	609,640	557,401	9.4%
EBITDA	-4.1	1.8	n/a
Adjusted EBITDA2	-1.5	2.3	n/a

¹ Based on average number of seats per month in each year
² Adjusted for share options, acquisition expenses, rebranding, etc.